The Problems with Training (and What to Do About It)
This essay sums up a lot of important principles in the creation of training, mainly related to motivation and engagement. The authors, Scott Berkun and Vanessa Longacre, ran training events at Microsoft, so you could say they've had a bit of experience...
"...we learned that there are two essential ingredients in great learning experiences: A team of smart energetic people committed to doing something good, and a thoughtful plan, crafted with creative energy and smart logistical planning."
More here:
http://www.uiweb.com/issues/issue29.htm
Posted by Lisa Galarneau at March 8, 2004 09:44 AM
