The Future of Work
Comparing the evolution of human society to the evolution of the workplace, author Tom Malone suggests that lower communication costs are changing the face of the modern workplace:
"Near the end of the 20th century, it became possible for the first time to exchange the detailed kind of information necessary to coordinate a business on a very large scale even as lots of individuals made decisions for themselves. When communications costs fall it becomes possible for vastly more people to be well-enough informed to make decisions instead of just following orders from their uniquely well-informed superiors."
More at: http://www.fortune.com/fortune/fastforward/0,15704,611068,00.html
Posted by Lisa Galarneau at April 20, 2004 10:43 AM