Are You Managing Knowledge Effectively?
This is a great overview of a discipline in transition by Gartner analyst Laurie M. Orlov. It cuts through the confusion to illuminate the key questions organisations should be asking themselves about knowledge management endeavours:
"...when they peer into the knowledge management abyss, IT execs may see an initiative that is long on evangelical fervor — but short on specifics that translate into a project plan. Rather than attempting to saturate the organization with knowledge management lingo and practice, firms should ask themselves these six questions that focus their efforts on solving a specific business problem."
More here...
Posted by Lisa Galarneau at October 5, 2004 04:40 PM
