Synapsys

Totara managed by Synapsys

Build organisational capability at enterprise scale

For organisations where learning needs to do more than deliver courses.

Totara connects learning, compliance, skills and performance to help build the capability your organisation needs. Synapsys brings the strategy, learning expertise, technical capability, secure New Zealand hosting and ongoing support to make the platform work around your organisation.

A managed Totara environment

Enterprise learning technology, professionally managed around your organisation.

Totara is built for organisations whose learning environment carries real operational weight. Synapsys shapes, implements, hosts and supports it as a managed service—not as an isolated software installation.

It is well suited to sophisticated compliance, multiple audiences, complex hierarchies, capability pathways, advanced reporting, significant integrations and business-critical learning.

Commercial model: Totara is quote-based. Licensing, hosting, integrations and custom work are scoped around your requirements.

Learning, compliance and capability

From learning to capability

Connect development activity to the skills and performance your organisation needs.

Connect learning to capability

Map learning to roles, skills and organisational priorities.

Automate complex compliance

Manage certifications, renewals and evidence across varied audiences.

Personalise development

Create relevant pathways based on role, need and progress.

Model the organisation

Reflect real structures, positions, audiences and responsibilities.

Connect your systems

Integrate HR, student, CRM, membership, BI and identity systems.

See what’s happening

Turn learning and compliance data into useful operational insight.

Why Totara with Synapsys

The platform, the learning and the technology around it

Business outcomes first

We start with what the organisation needs to achieve, then shape the platform around it.

Platinum Totara expertise

Work with an experienced partner across strategy, delivery and ongoing evolution.

NZ data residency

Auckland hosting can help address New Zealand jurisdiction and data-residency considerations.

Fast implementation

A focused delivery approach, with a typical 3–4-week implementation, subject to scope.

Cost-effective long-term management

Plan upgrades and improvements deliberately rather than creating unnecessary churn.

End-to-end capability

Bring learning design, content, integration, hosting and support into one delivery team.

Managed in New Zealand

A platform you don’t have to manage

Synapsys-managed Totara environments are hosted on SiteHost infrastructure in Auckland, providing New Zealand data residency. Environments are monitored 24/7, with daily backups. We manage routine patching and prioritise major security updates, while major platform upgrades are planned, tested and supported through customer UAT.

ISO/IEC 27001-certified hosting

Managed hosting

Your Totara environment is hosted and managed by Synapsys in New Zealand, so your team doesn’t need to manage the underlying platform infrastructure.

Monitoring and maintenance

We take care of day-to-day platform operations, including infrastructure monitoring, backups, maintenance and security patching.

Supported upgrades

We manage the upgrade process from planning and testing through to customer UAT and release, typically aligning major upgrades with Totara LTS versions.

Specialist support

Get direct access to Synapsys specialists who understand both the technology and how learning platforms are used, with clear escalation when issues need additional attention.

Already using Totara?

Get more from the platform you already have

Improvement does not have to mean replacement.

  • Platform and configuration review
  • Technology roadmapping
  • Hosting migration
  • Major upgrades
  • Reporting
  • Integrations and automation
  • User-experience improvement
  • Administrator capability
  • Learning design and content

Build the capability your organisation needs next.

Start with a conversation about the outcome, the environment and the practical next step.

Talk to a Totara specialist