This article from BEM describes the all too familiar challenge of the change team believing that communications are being handled well, and the staff believing differently. It outlines a useful checklist for planning communications, but the real value is in calling out the need for two-way dialogue. When the change team sees communication being…
Kia ora! This month we’re off for a knees-up to celebrate that we’ve been supporting change in Aotearoa for 20 years. When we started out in 2004, the world was a simpler place. Learning was the domain of Human Resources and we helped HR teams deliver value across their businesses. We learnt though that…