When we are working with our clients to design learning activities, there’s three key questions we need to answer. What’s the end game? What will learners do differently in their jobs when all is said and done? What do they need to understand in order to make the change? How do we engage and motivate…
This article from BEM describes the all too familiar challenge of the change team believing that communications are being handled well, and the staff believing differently. It outlines a useful checklist for planning communications, but the real value is in calling out the need for two-way dialogue. When the change team sees communication being…
After the initial excitement of generative AI, organisations are now looking at the challenge of translating potential into tangible value. Many have learned that capturing gen AI’s advantages requires not only technology tools but also organisational capability development. As with any new technology, value is only realised when it’s applied to solve real people and…
We are often asked how AI tools can be integrated into LMS platforms. Here are the most common ways we’re seeing this done: Chatbots and virtual assistants have been around for some time and can offer learners instant support and guidance at any time Generative AI enables course creators to develop content, generate course summaries…