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Let’s stop waiting for a better brief
There’s a familiar frustration in L&D. “We’re being asked to build a solution before we’ve had the chance to understand the problem.” Suppliers say much the same thing. The brief arrives with the answer already baked in: build a programme, create some content, develop a learning pathway. It’s a legitimate frustration, but I wonder if…
Reflections from the NZATD Digital Learning Showcase
Phil recently attended the NZATD Digital Learning Showcase, an event highlighting the innovative work taking place across the digital learning ecosystem. Across the presentations, Phil identified three key themes: 1. From learning to capability There is a shifting focus from learning to capability, both within and across projects. The emphasis is increasingly on the behavioural…
A welcome isn’t an event. It’s the beginning of belonging.
Most organisations put a lot of effort into welcoming new employees. There might be a morning tea, introductions to colleagues, a message from the chief executive and a carefully planned first day. These things matter. They help people feel noticed and valued. But they’re only the beginning. The real purpose of a welcome isn’t to…